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Frequently Asked Questions
How do I make a deposit?
Click on your balance or the "+" button to open the deposit popup. Choose a Gold Coins package and complete payment through our secure checkout. Your coins will be credited instantly!
What is Diam.bet Casino?
Diam.bet is a social casino platform offering casino-style games for entertainment purposes. We feature over 100 slot games, original games like Mines, Coin Flip, and Crazy Shoot, all playable with our dual-currency system of Gold Coins (GC) and Sweeps Credits (SC).
What are Gold Coins and Sweeps Credits?
Gold Coins (GC) are our free-play virtual currency used for entertainment. You can play our original games with GC at no cost.
Sweeps Credits (SC) are our promotional currency that can be redeemed for real prizes. SC can be obtained through promotions, bonuses, and as free bonuses with GC purchases.
How do I get started?
Simply create a free account and you'll receive 5,000 Gold Coins and 0.50 Sweeps Credits as a welcome bonus! No purchase is necessary to play. You can start enjoying our games immediately after signing up.
How do I redeem my Sweeps Credits?
To redeem Diam Coins (DC) for prizes, you must:
- Be a verified account holder (email verification required)
- Have a minimum of 25 DC for crypto or 50 DC for bank transfer
- Meet the wagering requirements for any bonus DC received with a purchase (1x playthrough)
No purchase is necessary to earn DC. Free DC can be claimed daily and via mail-in entry. Redemptions are processed via Cash App, Zelle, Chime, or bank transfer.
How long do redemptions take?
Redemptions are typically processed within approximately 15 minutes, though it may take longer during busy periods. First-time redemptions may require additional verification and can take slightly longer.
Why was my redemption rejected?
Redemptions may be rejected for several reasons:
- Account not verified (email verification required)
- Wagering requirements not met (bonus DC must be played through 1x before redeeming)
- Incorrect payment details provided
- Suspicious account activity detected
If you believe your redemption was rejected in error, please contact our support team at [email protected].
Is Diam.bet legal in my state?
Diam.bet operates as a social casino using a sweepstakes model, which is legal in most US states. However, residents of Washington, Idaho, and other restricted jurisdictions may not be eligible to participate in the sweepstakes promotion. Please check your local laws before playing.
Are the games fair?
Yes! All our slot games are provided by licensed game providers using certified Random Number Generators (RNG). Our original games also use provably fair algorithms.
How do I contact support?
You can reach our support team by emailing [email protected]. We typically respond within 24 hours.
Platform Rules
Referral Abuse
Creating fake or duplicate accounts to abuse the referral program is strictly prohibited. Any user found doing so will receive an immediate permanent ban and all prizes and balances will be forfeited.
Package Bonus Fraud
Attempting to exploit, manipulate, or fraudulently claim package bonuses in any way will result in an immediate permanent ban and forfeiture of all associated funds and rewards.
Redemption Limits
Your first 3 redemptions are capped at $250 each. After your 3rd redemption, all future redemptions are unlimited with no cap.
General Conduct
All players are expected to participate honestly and in good faith. Diam.bet reserves the right to review any account for suspicious activity and take action at our discretion, including account suspension and balance forfeiture.
